Refund Policy

If, within 30 days of purchase, the platform is unable to generate any leads after reasonable use and after following the provided setup instructions, you may request a full refund of your Lifetime Access payment.

Refund requests are reviewed based on account activity to help prevent abuse. We look at whether searches were actually run, whether the setup instructions were followed and whether the platform genuinely failed to return results for those searches.

Refunds are not issued where the platform returned leads as intended but the results did not convert into sales, where the account was used to export data and then a refund was requested, or where the request falls outside the 30-day window.

Email support@closorai.com from your account email address with your payment reference and a short description of the searches you ran. We respond within one business day and approved refunds are returned through the original payment method.

White Label licences involve dedicated deployment and setup work and are handled under the separate terms agreed at the time of purchase.